FAQ

Can I share a printable with a friend?

No, please do not share my printable designs. All printables are for your personal use only. Please direct friends to my store to purchase their own copy. Purchasing my printables helps to provide for my work and gives me the opportunity to create new products. Thank you for your support and for respecting copyright.

What software do I need to edit (add text to) a printable?

You can add text (and images where applicable) to my editable printables using Adobe Acrobat Reader. This is free software available here: https://get.adobe.com/reader/

How can I unzip product files?

Windows PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac: Double click the .zip file, then search for the product folder or product file.

You can also check this Youtube video for visual instruction: https://www.youtube.com/watch?v=HLBSS3JjAh0

I have an issue. What can I do? How can I contact support?

If there is anything I can help you with, don’t hesitate to contact me. No matter what issue. Just write me a direct email to hannah@creativerobin.com.